Privacy Policy
Privacy Policy
We value the
trust you place in us. That's why we insist upon the highest standards for
secure transactions and customer information privacy. Please read the following
statement to learn about our information gathering and dissemination practices.
Note:
Our privacy
policy is subject to change at any time without notice. To make sure you are
aware of any changes, please review this policy periodically.
By visiting
this www.PorterBees.com you agree to be bound by the terms and conditions of
this Privacy Policy. If you do not agree please do not use or access our
Website.
By mere use
of the Website, you expressly consent to our use and disclosure of personal
information provided by you in accordance with this Privacy Policy. This
Privacy Policy is incorporated into and subject to the Terms of Use.
1.
Collection of Personally Identifiable Information and other Information
When you use
our Website, we collect and store your personal information which is provided
by you from time to time. Our primary goal in doing so is to provide you a
safe, efficient, smooth and customized experience. This allows us to provide
services and features that most likely meet your needs, and to customize our
Website to make your experience safer and easier. More importantly, while doing
so we collect personal information from you that we consider necessary for
achieving this purpose.
In general,
you can browse the Website without telling us who you are or revealing any
personal information about yourself. Once you give us your personal
information, you are not anonymous to us. Where possible, we indicate which
fields are required and which fields are optional. You always have the option
to not provide information by choosing not to use a particular service or
feature on the Website. We may automatically track certain information about
you based upon your behavior on our Website. We use this information to do
internal research on our users' demographics, interests, and behavior to better
understand, protect and serve our users. This information is compiled and
analyzed on an aggregated basis. This information may include the URL that you
just came from (whether this URL is on our Website or not), which URL you next
go to (whether this URL is on our Website or not), your computer browser
information, and your IP address.
We use data
collection devices such as "cookies" on certain pages of the Website
to help analyse our web page flow, measure promotional effectiveness, and
promote trust and safety. "Cookies" are small files placed on your
hard drive that assist us in providing our services. We offer certain features
that are only available through the use of a "cookie". We also use
cookies to allow you to enter your password less frequently during a session. Cookies
can also help us provide information that is targeted to your interests. Most
cookies are "session cookies," meaning that they are automatically
deleted from your hard drive at the end of a session. You are always free to
decline our cookies if your browser permits, although in that case you may not
be able to use certain features on the Website and you may be required to
re-enter your password more frequently during a session.
Additionally,
you may encounter "cookies" or other similar devices on certain pages
of the Website that are placed by third parties. We do not control the use of
cookies by third parties.
If you
choose to buy on the Website, we collect information about your buying
behavior, preferences, and other such information that you choose to provide.
If you
transact with us, we collect some additional information, such as a billing
address, a credit / debit card number and a credit / debit card expiration date
and/ or other payment instrument details.
If you
choose to leave feedback, we will collect that information you provide to us.
We retain this information as necessary to resolve disputes, provide customer
support and troubleshoot problems as permitted by law.
If you send
us personal correspondence, such as emails or letters, or if other users or
third parties send us correspondence about your activities or postings on the
Website, we may collect such information into a file specific to you.
We collect
personally identifiable information (email address, name, phone number, credit
card / debit card / other payment instrument details, etc.) from you when you
set up a free account with us. While you can browse some sections of our
Website without being a registered member, certain activities (such as placing
an order) do require registration. We do use your contact information to send
you offers based on your previous orders and your interests.
2. Use of
Demographic / Profile Data / Your Information
We use
personal information to provide the services you request. To the extent we use
your personal information to market to you, we will provide you the ability to
opt-out of such uses. We use your personal information to assist sellers in
handling and fulfilling orders, enhancing customer experience, resolve
disputes; troubleshoot problems; help promote a safe service; collect money;
measure consumer interest in our products and services, inform you about online
and offline offers, products, services, and updates; customize and enhance your
experience; detect and protect us against error, fraud and other criminal
activity; enforce our terms and conditions; and as otherwise described to you
at the time of collection.
With your
consent, we will have access to your SMS, contacts in your directory, location
and device information and we may request you to provide your PAN and Aadhaar
details to check your eligibility for certain products/services including but
not limited to providing credit) being offered by us, our affiliates or our
lending partners. We may share this data with our affiliates or our lending
partners for the same purposes as mentioned above, however, we will not store
any Aadhaar data ourselves. In the event that consent to this such use of data
is withdrawn in the future, we will stop collection of such data but continue
to store the data (save for Aadhaar data) and use it for internal purposes to
further improve our services.
In our
efforts to continually improve our product and service offerings, we collect
and analyze demographic and profile data about our users' activity on our Website.
We identify
and use your IP address to help diagnose problems with our server, and to
administer our Website. Your IP address is also used to help identify you and
to gather broad demographic information.
We will
occasionally ask you to complete optional online surveys. These surveys may ask
you for personal information, contact information, date of birth, demographic
information (like zip code, age, or income level), attributes such as your
interests, household or lifestyle information, your purchasing behavior or
history, preferences, and other such information that you may choose to
provide. We use this data to tailor your experience at our Website, providing
you with content that we think you might be interested in and to display
content according to your preferences.
Cookies
A
"cookie" is a small piece of information stored by a web server on a
web browser so it can be later read back from that browser. Cookies are useful
for enabling the browser to remember information specific to a given user. We
place both permanent and temporary cookies in your computer's hard drive. The
cookies do not contain any of your personally identifiable information.
3. Sharing
of personal information
We may share
personal information with our other corporate entities and affiliates. These
entities and affiliates may market to you as a result of such sharing unless
you explicitly opt-out.
We may
disclose personal information to third parties. This disclosure may be required
for us to provide you access to our Services, for fulfillment of your orders,
or for enhancing your experience, or to comply with our legal obligations, to
enforce our User Agreement, to facilitate our marketing and advertising
activities, or to prevent, detect, mitigate, and investigate fraudulent or
illegal activities related to our Services. We do not disclose your personal
information to third parties for their marketing and advertising purposes
without your explicit consent.
We may
disclose personal information if required to do so by law or in the good faith
belief that such disclosure is reasonably necessary to respond to subpoenas,
court orders, or other legal process. We may disclose personal information to
law enforcement offices, third party rights owners, or others in the good faith
belief that such disclosure is reasonably necessary to: enforce our Terms or
Privacy Policy; respond to claims that an advertisement, posting or other
content violates the rights of a third party; or protect the rights, property
or personal safety of our users or the general public.
We and our affiliates will share / sell some or all of your
personal information with another business entity should we (or our assets)
plan to merge with, or be acquired by that business entity, or re-organization,
amalgamation, restructuring of business. Should such a transaction occur that
other business entity (or the new combined entity) will be required to follow
this privacy policy with respect to your personal information.
4. Links to Other Sites
Our Website links to other websites that may collect personally identifiable information about you. Porterbees.com is not responsible for the privacy practices or the content of those linked websites.
5. Security Precautions
Our Website has stringent security measures in place to
protect the loss, misuse, and alteration of the information under our control.
Whenever you change or access your account information, we offer the use of a
secure server. Once your information is in our possession, we adhere to strict
security guidelines, protecting it against unauthorized access.
6. Choice/Opt-Out
We provide all users with the opportunity to opt-out of
receiving non-essential (promotional, marketing-related) communications from us
on behalf of our partners, and from us in general, after setting up an account.
If you want to remove your contact information from all Porterbees.com
lists and newsletters, please visit unsubscribe
7. Advertisements on Porterbees.com
We use third-party advertising companies to serve ads when
you visit our Website. These companies may use information (not including your
name, address, email address, or telephone number) about your visits to this
and other websites in order to provide advertisements about goods and services
of interest to you.
8. Your Consent
By using the Website and/ or by providing your information,
you consent to the collection and use of the information you disclose on the
Website in accordance with this Privacy Policy, including but not limited to
Your consent for sharing your information as per this privacy policy. If you
disclose any personal information relating to other people to us, you represent
that you have the authority to do so and to permit us to use the information in
accordance with this Privacy Policy.
If we decide to change our privacy policy, we will post
those changes on this page so that you are always aware of what information we
collect, how we use it, and under what circumstances we disclose it.
9. Grievance Officer
In accordance with Information Technology Act 2000 and rules
made there under, the name and contact details of the Grievance Officer are
provided below:
Mr. Surender Siva
Porterbees
No. 20, South Railway Station road,
Venkataraman Nagar, Korattur,
Chennai District,
Tamil Nadu, India, 600080.
Phone: +91 9092 633 644
Time: Mon - Sat (9:00 - 17:00)
Email: surender845@gmail.com
10. Questions?
Please contact us regarding any questions regarding this
statement.